Privacy Policy

Privacy Policy

This Privacy Policy explains how MaxproFitness (“we,” “our,” or “us”) collects, uses, protects, and handles your Personally Identifiable Information (PII) when you visit our website, interact with our services, or make a purchase. By using our website, you agree to the practices described in this policy.

2. When do we collect information? 

We collect information when you: 

  1. Register or create an account 
  2. Place an order 
  3. Contact us via customer service 
  4. Subscribe to newsletters 
  5. Fill out enquiry or service forms 
  6. Use live chat or WhatsApp support 
  7. Respond to surveys or marketing campaigns 
  8. Browse our website and view products 

3.How do we use your information?

We may use your information to: 

  1. Personalize your shopping experience 
  2. Offer relevant products and services 
  3. Process payments and fulfill orders 
  4. Respond to customer queries and service requests 
  5. Improve our website and product offerings 
  6. Send order confirmations, updates, and promotional content 
  7. Request product or service reviews 
  8. Follow up via phone, email, or WhatsApp 

4.How do we protect your information?

Your information is stored in secure networks and accessed only by authorized personnel with confidentiality obligations. 

Security measures include: 

  1. Regular vulnerability scans 
  2. Malware protection 
  3. SSL (Secure Socket Layer) encryption 
  4. Secure payment gateway processing 
  5. No storage of sensitive payment details on our servers 

We continuously ensure a safe and secure browsing environment. 

5. Do we use cookies? 

Yes. Cookies help us: 

  1. Recognize your browser 
  2. Remember cart items 
  3. Understand preferences and behavior 
  4. Improve website performance 
  5. Analyze traffic and user interactions 

You may disable cookies in your browser settings. Some website features may not function fully, but you will still be able to place orders. 

 

6. Third-party disclosure 

We do not sell or transfer your Personally Identifiable Information to outside parties, except trusted partners who assist in operations such as delivery, payment processing, analytics, or customer support. 

All third-party partners maintain confidentiality agreements. 

 

7. Third-party links 

We do not promote unrelated third-party products or links on our website. 

 

8. Google advertising & analytics 

We use various Google tools including: 

  1. Google Analytics 
  2. Google AdSense 
  3. Remarketing 
  4. Google Display Network 
  5. Demographics & Interest Reporting 
  6. DoubleClick Integration 

Google may use cookies (including the DART cookie) to serve ads based on your browsing behavior across the internet. 

Users can adjust their ad preferences or opt out via: 

  1. Google Ad Settings 
  2. Network Advertising Initiative Opt-Out 
  3. Google Analytics Opt-Out Browser Add-On 

 

9. Use of Meta (Facebook) Pixel  

We use Meta (Facebook) Pixel on our website to analyze visitor behavior, measure advertising performance, and deliver personalized Facebook and Instagram ads. 

The Meta Pixel allows us to: 

  1. Track website activities such as page views, clicks, and purchases 
  2. Measure conversions from our Meta advertisements 
  3. Build custom and lookalike audiences for targeted advertising 
  4. Improve advertisement relevance and user experience 

Meta may collect and process data using cookies or similar technologies to show personalized ads based on your browsing behavior. 

Users can opt out or manage their ad preferences through: 

  1. Facebook Ad Settings: https://www.facebook.com/help/568137493302217 
  2. Device-level privacy controls 
  3. Browser cookie settings 

We do not receive information that personally identifies you unless you choose to share it. 

 

10. Fair information practices 

In the event of a data breach, we will notify users via email within 7 business days

We adhere to the Individual Redress Principle, allowing users to seek legal remedies in case of misuse or non-compliance. 

 

11. CAN-SPAM Act Compliance 

We use your email for: 

  1. Order confirmations and updates 
  2. Service communication 
  3. Product or service information 
  4. Optional promotional emails 

To comply with the CAN-SPAM Act: 

  1. We do not use misleading email subjects 
  2. All messages include our contact details 
  3. Users can unsubscribe using the link provided in emails 
  4. Opt-out requests are honored promptly 

To unsubscribe, email: customercare@maxprofitness.in 

 

12. Contacting us 

If you have any questions regarding this Privacy Policy, you may contact us using the details below: 

 

Privacy Policy 

📞  +91 82202 09111 

📧 customercare@maxprofitness.in 

Customer Service 

📞 +91 82202 09111 

📧 customercare@maxprofitness.in